E-WL: Smart Update (BSU) Unable to Locate BEA Home. Errors "Unable to locate any supported product installations....." and "The directory selected does not appear to be a valid BEA Home"
Last updated on NOVEMBER 01, 2017
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.50 to 8.53 [Release 8.4]
Information in this document applies to any platform.
Smart Update (BSU) is not able to recognize BEA products. After starting Smart Update, using the bsu.cmd/sh command, you receive the following message:
After you click OK, you get a selection tree, showing all BEA Home's (ie directories with a 'house icon' next them). But if you click on any of the BEA Homes, you are not able to continue. You may receive message:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms