E-SEC: SQL Access Manager Error: Smt #:2 Error Position: 0 Return: 28000 - ORA-28000: The Account is Locked

(Doc ID 948823.1)

Last updated on OCTOBER 18, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.40 to 8.50 [Release 8.4]
Information in this document applies to any platform.
***Checked for Relevance 26-04-2013***

Symptoms

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Users may experience an error logging into application designer or data mover in 2 tier with a Peoplesoft Admin user or the Access ID.

"SQL Access Manager SQL error.Smt #:2 Error Position: 0 Return: 28000 - ORA-28000: the account is locked " when attempting to log in with a peoplesoft user or even the access id (DB admin user). Also setting tracing on configuration manager may not return any information in the log other than a tuxedo error .

Cause

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