EAR8.8+: Maintenance Worksheet Error ACTOB Due to Missing Offset Maintenance Control Accounting Entry (Doc ID 952729.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 8.8 and later
Information in this document applies to any platform.
*** Proactive Support Update 25-Jul-2011 ***
*** Checked for relevance on 04-Jan-2013 ***
*** Checked for relevance on 02-Jul-2014***

Symptoms

ENVIRONMENT
-------------------------
Encountered in Fin 8.8 SP1 Bundle 10.

STATEMENT OF ISSUE
-----------------------------------
ARUPDATE error received when offsetting a debit and a credit using Maintenance Worksheet.  The Offset accounting line (Maintenance Control Distribution) is missing.

Steps to Replicate
-----------------------------

  1. Make sure that a Maintenance Control Distribution ID is defined at the Business Unit level.
  2. Using Maintenance Worksheet, offset an invoice and a credit item.
  3. Run Arupdate.
  4. Post status of the group is in Error which is ACTOB


EXPECTED BEHAVIOR
-----------------------------------
If there are no issues with the setup the system should complete to success and the maintenance group posted.

ACTUAL BEHAVIOR
--------------------------------
The group goes to error with ACTOB.

ERROR
-----------
ACTOB - Accounting Out of Balance

LOSS OF FUNCTIONALITY
---------------------------------------
Unable to post maintenance transaction.

Cause

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