WORKFORCE_SYNC and HCR_EM_EVENT Cause ORA-00060 Deadlock Error (Doc ID 954632.1)

Last updated on JANUARY 05, 2016

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 8.9 to 9.1 [Release 8.9 to 9]
Information in this document applies to any platform.

Symptoms


Error observed on Application Server logs from WORKFORCE_SYNC and HCR_EM_EVENT messages.

---------------------------------------------------
SQL error. Stmt #: 337 Error Position: 0 Ret
urn: 60 - ORA-00060: deadlock detected while waiting for resource
PSAPPSRV.1401024 (1470) [08/03/09 11:00:37 310471@s08163reg3.retail.advancestore
s.com (IE 5.5; WINNT) ICPanel](0) Sam SqlError: UPDATE PSIBQUEUEINST SET QUEUESE
QID=QUEUESEQID+:1 WHERE QUEUENAME=:2

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Cause

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