Batch Credit Card Process Does Not Post An Authorized Transaction to the Student Account (Doc ID 957153.1)

Last updated on APRIL 26, 2016

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 8.9 and later
Information in this document applies to any platform.
Checked for currency July 22, 2010.


Goal

On occasion Campus Solutions Student Financials self service a credit card payment will be authorized at the credit card service provider, but will not post on the Student Financials tables. Running the Batch Credit card job does not post the transaction. This situation has the student's credit card being charged, but the payment is not reflected on the Student Financials customer account.

How can the student's account be updated to reflect the authorization which occured at the credit card service provider?


Solution

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