Late Enrollment Transaction Fees Are Being Assessed to Student Who Enrolled Prior to the Late Fee Date and Subsequently Swapped the Class. (Doc ID 957202.1)

Last updated on NOVEMBER 20, 2015

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 8.9 and later
Information in this document applies to any platform.
Checked for currency August 18, 2010.


Symptoms

On production Campus Solutions 9.0 version, Tuition Calculation is assessing a late fee for a student who enrolled in a class prior to the Late Registration Fee effective date, and who swaps the class after the Late Registration Fee effective date.  Late Registration Fees are assessed by the Transaction Fee setup.

EXPECTED BEHAVIOR
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Expect the Late Registration Fee to not be assessed when the student had their initial enrollment prior to the Late Registration Fee Effective date.

ACTUAL BEHAVIOUR
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Students enrolling in a class prior to the Late Registration Fee effective date who swap a class after the effective date are being charged the enrollment fee.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment, Enroll Students, Quick Enroll;
2. Select a Student Id who enrolled in a class prior to the Late Registration Fee effective date for the term;
3. Swap the class the student originally enrolled in prior to the late registration fee effective date for another class. Ensure that the date of this swap is after the Late Registration fee effective date;
4. Navigate to Student Financials, Tuition and Fees, Calculate Tuition. Enter the emplid;
5. Click on the 'Calculate' button;
6. Click on the 'Display Student Account' hyperlink;
7. Note the late registration fee has been assessed by tuition calculation.

BUSINESS IMPACT
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The issue has the following business impact:
Students are being assessed a late registration fee charge when they had enrolled in a class prior to the Late Registration Fee effective date. Students are not expecting this charge, and there is an increased volume of calls to the Bursar's office.

Cause

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