Users are Unable to Create New Prospect or Applicant - Get Error (180,236) (Doc ID 964743.1)

Last updated on MAY 16, 2017

Applies to:

PeopleSoft Enterprise CS Recruiting and Admissions - Version 9 and later
Information in this document applies to any platform.

Symptoms

Replication Steps:

1. Navigate to Student Recruiting > Create/Update Prospects > Add a New Value.
2. Enter required fields and then save.

Users are unable to add new prospect or applicant records without encountering the following error:

Error:

First operand of . is NULL, so cannot access member DoService (180,236)
SCC_PERSON_SOA_CONSUMER.PersonServiceConsumer.SCC_PersBioConsumer.OnExecute Name:setData PCPC:10995 Statement:110
The first operand of the dot operator is the NULL value, indicating the lack of any object value. As a consequence, the given method or program cannot be used.

Caught Exception: First operand of . is NULL, so cannot access member First. (180,236) HMCR_SERVICES.Registry.GetRegistryElement_v1_0.implGetRegistryElement.OnExecute Name:DoService PCPC:2587 Statement:41

Called from:HMCR_FRAMEWORK.ServiceFramework.Caching.RegistryCache.OnExecute Name:RebuildServiceElementCache Statement:314

Called from:HMCR_FRAMEWORK.ServiceFramework.Caching.RegistryCache.OnExecute Name:GetService Statement:33

Called from:HMCR_FRAMEWORK.ServiceFramework.Caching.CacheManager.OnExecute
PSAPPSRV.5860 (11) 1-633504 13.59.22 0.000000 316: catch Exception &ex
PSAPPSRV.5860 (11) 1-633505 13.59.22 0.000000 Exception
PSAPPSRV.5860 (11) 1-633506 13.59.22 0.000000 317: Return Null; /* registry element not found */

Cause

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