Retro Absence Event is not generating a trigger and not getting processed
(Doc ID 968688.1)
Last updated on MAY 18, 2023
Applies to:
PeopleSoft Enterprise HCM Absence Management - Version 8.9 to 9.2 [Release 8.9 to 9]PeopleSoft Enterprise HCM Global Payroll Core - Version 8.9 to 9.2 [Release 8.9 to 9]
Information in this document applies to any platform.
Symptoms
If a retro absence event is entered a retro trigger is not created.
STEPS TO REPLICATE
--------------------
1. Enter an Absence Event that is prior to the current absence period
Navigation:Main Menu > Global Payroll & Absence Mgmt > Payee Data > Maintain Absences - Absence Event
2. Review Employee retro triggers
Navigation: Main Menu > Global Payroll & Absence Mgmt > Absence and Payroll Processing - Prepare Payroll - Review Triggers
EXPECTED BEHAVIOUR
--------------------
A retro trigger should be created as of the absence start date
and
ACTUAL BEHAVIOUR
------------------
No retro trigger is created
IMPACT
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Medium: Prior absences cannot be processed, which could lead to under or over payments.
Cause
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In this Document
Symptoms |
Cause |
Solution |