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Retro Absence Event is not generating a trigger and not getting processed (Doc ID 968688.1)

Last updated on NOVEMBER 24, 2019

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 8.9 to 9.2 [Release 8.9 to 9]
PeopleSoft Enterprise HCM Global Payroll Core - Version 8.9 to 9.2 [Release 8.9 to 9]
Information in this document applies to any platform.

Symptoms

If a retro absence event is entered a retro trigger is not created.

STEPS TO REPLICATE
--------------------
1. Enter an Absence Event that is prior to the current absence period
Navigation:Main Menu > Global Payroll & Absence Mgmt > Payee Data > Maintain Absences - Absence Event
2. Review Employee retro triggers
Navigation: Main Menu > Global Payroll & Absence Mgmt > Absence and Payroll Processing - Prepare Payroll - Review Triggers

EXPECTED BEHAVIOUR
--------------------

A retro trigger should be created as of the absence start date

and

ACTUAL BEHAVIOUR
------------------

No retro trigger is created

IMPACT
-------------

Medium: Prior absences cannot be processed, which could lead to under or over payments.

Cause

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In this Document
Symptoms
Cause
Solution


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