E-IB: "Purge Domain Status" Fails to Remove all Domains

(Doc ID 979206.1)

Last updated on JUNE 29, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.48 and later
Information in this document applies to any platform.
*** Checked for currency on 20-AUG-2012***

Symptoms

"Purge Domain Status" does not purge all domains from the domain status list. After hitting the refresh button, the secondary (new) domain comes back, but the domain is inactive. The expected behavior is that when "Purge Domain Status" is clicked, the primary (inactive) domain would disappear, and the secondary (new) domain would remain.

The issue can be reproduced with the following steps:
1. Navigate PeopleTools > Integration Broker > Monitor Service Operations > Administration > Domain Status,
2. Click "Purge Domain Status" button, observer that the primary (inactive) domain remains, and the secondary (new) domain gets purged.
3. Click the "Refresh" button,
4. Observe that the secondary (new) domain comes back, but the domain is inactive.

Cause

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