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W or Other Grades are not Being Included in the Attempted Units Column on the Transcript. (Doc ID 979875.1)

Last updated on JANUARY 30, 2020

Applies to:

PeopleSoft Enterprise CS Student Records - Version 8.9 to 9 [Release 8.9 to 9]
Information in this document applies to any platform.


Find that classes with W grades are not counting in the attempted units column on the transcript. This can occur with other grades as well.

Expect class grades that have the Valid Attempt flag set to yes will count towards units attempted.

The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment > Transcripts > Request Transcript.
2. Add a new value and run a transcript for a student who has classes with W grades.
3. View the transcript PDF and see that the classes with the W grade have 0 in the attempted units column.

The issue has the following business impact:
Due to this issue, transcript attempted units total is incorrect as it does not include units for classes with W grades.


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