W or Other Grades are not Being Included in the Attempted Units Column on the Transcript. (Doc ID 979875.1)

Last updated on AUGUST 31, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 8.9 to 9 [Release 8.9 to 9]
Information in this document applies to any platform.

Symptoms

Find that classes with W grades are not counting in the attempted units column on the transcript. This can occur with other grades as well.

EXPECTED BEHAVIOR
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Expect class grades that have the Valid Attempt flag set to yes will count towards units attempted.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment > Transcripts > Request Transcript.
2. Add a new value and run a transcript for a student who has classes with W grades.
3. View the transcript PDF and see that the classes with the W grade have 0 in the attempted units column.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, transcript attempted units total is incorrect as it does not include units for classes with W grades.

Cause

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