E-CR: Error: "No Hack Key address parm -CPUnavailable" While Running Crystal Reports

(Doc ID 988054.1)

Last updated on NOVEMBER 20, 2012

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.49 and later
Information in this document applies to any platform.

Symptoms

When attempting to run any Crystal Report through Process Scheduler, the following error occurs:

"13 3580 276905 01/11/10 11:21:05 Using report: D:\PS\FS900\CRW\ENG\XRFWIN.RPT
14 3580 276905 01/11/10 11:21:05 About to RunReport()
15 3580 276905 01/11/10 11:21:05 About to open print engine
16 3580 276905 01/11/10 11:21:07 Print engine opened. About to open job
17 3580 276905 01/11/10 11:21:07 Job opened
18 3580 276905 01/11/10 11:21:07 Logon info set
19 3580 276905 01/11/10 11:21:07 VerifyDatabase failure: Error in File d:\ps\fs900\crw\eng\xrfwin.rpt:Unable to connect: incorrect log on parameters.
20 3580 276905 01/11/10 11:21:07 Parameters: -CTORACLE -CDFS90DEV -COscampbell -CPUnavailable -I276905 -RP"XRFWIN" -OT6 -OPD:\ps\fs900\appserv\prcs\fs90dev\log_output\CRW_XRFWIN_276905 -LGENG -OF2 -ORIENTL
21 3580 276905 01/11/10 11:21:07 No Hack Key address!
22 3580 276905 01/11/10 11:21:07 Back from RunReport()
23 3580 276905 01/11/10 11:21:07 All done"

Cause

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