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The Generic RFC Lifecycle (Doc ID 1097624.1)

Last updated on JULY 16, 2022

Applies to:

Managed Cloud Services Problem Resolution - Version N/A and later
Information in this document applies to any platform.

Purpose

This document covers the generic lifecycle of an RFC. Excluded from this document are certain RFC Types, as these differ from the generic flow: Refresh, Maintenance, Backup, Implementation, CEMLI.

Also special activities, like Rescheduling or Cancelling are not discussed. It focuses solely on the successful lifecycle of a RFC and the components involved.
We assume that the RFC should first be promoted to a non-production instance and then be promoted to a production instance

Last Updated: 12. June 2018

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