OBIEE And LDAP Integration Timeout (Doc ID 1599493.1)

Last updated on MARCH 08, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.6.10 and later
Managed Cloud Services Non Outage Incident
Information in this document applies to any platform.

Symptoms

 OBIEE is using Default Authenticator and LDAP server to store users and an external table to store group information with virtualize=true enabled in the Enterprise Manager.

One LDAP user can access OBIEE, all other users can't access and there is a time out error in nqserver.log file.


The error is:
[2013-10-29T12:23:19.000+01:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: 0761c41453c3078a:-6d9ed5a3:14203e99e70:-8000-000000000000021c] [tid: 45b91940] Error Message From BI Security Service: [nQSError: 46169] An HTTP operation to 10.10.10.10:9704 timed out after 120 seconds. Operation aborted.
[2013-10-29T12:23:19.000+01:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: 0761c41453c3078a:-6d9ed5a3:14203e99e70:-8000-000000000000021c] [tid: 45b91940]  [nQSError: 43126] Authentication failed: invalid user/password.

 

Cause

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