Unable To Download PDX Files In Agile (Doc ID 1937853.1)

Last updated on MAY 08, 2017

Applies to:

Managed Cloud Services Non Outage Incident - Version N/A and later
Information in this document applies to any platform.

Symptoms

When attempting to export to PDX the PDX file is not downloaded to the client

The exported PDx file is created on the application server under the temp folder.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to download PDX files to the client

WHAT IS WORKING
----------------------------
Able to download other file types e.g. xls, txt, doc

STEPS
-----------------------
1. Log in to Agile PLM

2. Open an Item with a BOM

3. Go to Actions > Export. Select the Export type PDX. Select the item filter and click Export.
Wait for Agile to Generate the PDX.

4. Select View Downloads and Hit Save As and select a location on you desktop



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms