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PSFT: MCS-ESS: *URGENT* WAF Req Rejected (ID 18346392751475579533). Attention FIREWALL Team-PMCPAJ (Doc ID 2529298.1)

Last updated on APRIL 19, 2019

Applies to:

Managed Cloud Services Non Outage Incident - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Peoplesoft Managed Cloud Service

PSFT: MCS-ESS: *URGENT* WAF req rejected (ID 18346392751475579533). Attention FIREWALL team-PMCPAJ



ERROR
-----------------------
ESS: *URGENT* WAF request rejected (ID 18346392751475579533). For attention of FIREWALL team-PMCPAJ

//csoprodpub.maricopa.edu/psc/PMCPAJ_3/EMPLOYEE/HRMS/c/ESTABLISH_COURSES.CLASS_DATA.GBL

ESS: *URGENT* WAF request rejected (ID 18346392751475579533. For attention of FIREWALL team-PMCPAJ
**Service Desk**
Please route this SR immediately to the following team ASAP, it has current impact on customer operations.
Component: FIREWALL
Sub Component: LOAD BALANCER-INCIDENT




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure customer on OMCS
2. Enter course name "fc"
3. Error results

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cannot enter this specific course name.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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