E-CLOUD: When to Create an RFC Versus a SR
(Doc ID 2647190.1)
Last updated on MARCH 11, 2020
Applies to:Managed Cloud Services Non Outage Incident - Version N/A and later
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
PeopleSoft Cloud Manager - Version 04 and later
Information in this document applies to any platform.
This document helps explain when to create an RFC vs. a SR.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document