E-CLOUD: When to Create an RFC Versus a SR (Doc ID 2647190.1)

Last updated on MAY 19, 2023

Applies to:

Managed Cloud Services Non Outage Incident - Version N/A and later
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
PeopleSoft Cloud Manager - Version 04 and later
Information in this document applies to any platform.

Goal

This document helps explain when to create an RFC vs. a SR.

Solution

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Goal

Solution

References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

E-CLOUD: When to Create an RFC Versus a SR (Doc ID 2647190.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!