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E-CLOUD: When to Create an RFC Versus a SR (Doc ID 2647190.1)

Last updated on JULY 20, 2021

Applies to:

Managed Cloud Services Non Outage Incident - Version N/A and later
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
PeopleSoft Cloud Manager - Version 04 and later
Information in this document applies to any platform.


 This document helps explain when to create an RFC vs. a SR.


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