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E-CLOUD: When to Create an RFC Versus a SR (Doc ID 2647190.1)

Last updated on MARCH 11, 2020

Applies to:

Managed Cloud Services Non Outage Incident - Version N/A and later
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
PeopleSoft Cloud Manager - Version 04 and later
Information in this document applies to any platform.

Goal

 This document helps explain when to create an RFC vs. a SR.

Solution

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In this Document
Goal
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