E-CLOUD: When to Create an RFC Versus a SR
(Doc ID 2647190.1)
Last updated on JULY 20, 2021
Applies to:Managed Cloud Services Non Outage Incident - Version N/A and later
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
PeopleSoft Cloud Manager - Version 04 and later
Information in this document applies to any platform.
This document helps explain when to create an RFC vs. a SR.
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