Display popup url in new browser window when button on SI mode application is clicked? (Doc ID 1050310.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 7.8.2.4 [19224] and later
Information in this document applies to any platform.
Checked for Relevance on 11-01-2016

Symptoms


The customer has tried to implement custom browser script code on the applet PreInvokeMethod event to display a webpage whenever a button is invokes the "TR_Cust_Close" method. The code is not working.

Changes

The customer had configured a custom applet button in the eService application to successfully call a custom method "TR_Cust_Close". In addition to the expected behavior they want to add functionality to display in a new browser window the output of a custom web application. To achieve this they had tried to implement browser script on the browser script InvokeMethod event of the applet that utilized the standard window.open() javascript function.

Cause

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