How do the Auto-Reassign and Keep Manual Assign Assignment Object Parameters impact which Records are Assigned (Doc ID 1055327.1)

Last updated on OCTOBER 06, 2021

Applies to:

Siebel Assignment Manager - Version 7.7.2 [18325] and later
Information in this document applies to any platform.

Goal

When performing assignment, it is important to understand the difference between the system flag and manual flag and how those flags interact with the Assignment Object settings. Many times, this combination of settings will explain why assignment does not occur for a specific record, when it is expected that assignment will occur.

Solution

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In this Document

Goal

Solution

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How do the Auto-Reassign and Keep Manual Assign Assignment Object Parameters impact which Records are Assigned (Doc ID 1055327.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!