Product Configurator Link Items Not Loaded By BeginConfiguration Web Service (Doc ID 1058832.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eConfigurator - Version 8.0.0.1 SIA [20408] to 8.1.1.2 SIA[21215] [Release V8]
Information in this document applies to any platform.
***Checked for relevance on 27-Jan-2015***

Symptoms


On version 8.1.1 the BeginConfiguration web service does not load any linked items which are specified in the SOAPUI request in the ListofLinkItems. The link items are loaded correctly when starting configurator in the application User Interface (UI).

This can be tested by adding a constraint in a customizable product to assign a link item to an attribute value. The output response from the BeginConfiguration web service (Load operation) does not have the correct attribute value compared to the attribute value in the UI configurator.

Cause

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