Crash of EAI Siebel Adapter Query on reading BC Fields of Distributed Join from OBIEE External Data Source (sscdsacon.dll/NQODBC) (Doc ID 1059900.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.0.0.5 SIA [20420] to 8.1.1 [21112] [Release V8]
Information in this document applies to any platform.


Symptoms

Customer reported following crash, occurred at EAI Siebel Adapter Query, given to obtain BC fields made of Distributed Join for External Data Source of OBIEE Server (sscdsacon.dll).

The 1st run of the Query did work well, but so of the 2nd or 3rd run, the Siebel Object Manager crash did happen.

The essential part of call stack at the crash was (Windows platform):

- CALL STACK -
sscfdm +0xc1bd9 = CSSLockSqlCursor::Delete() +0x9
sscfdm +0xc4027 = CSSDbConn::CacheSqlCursor() +0x587
sscfdm +0xc564a = CSSDbConn::TryCacheSqlCursor() +0x2a
sscfdm +0x10634b = CSSSqlObj::Execute() +0x47b
sscfom +0x2007f = CSSBusComp::SqlExecute() +0x3f
sscfom +0x35c1b = CSSBusComp::Execute() +0x76b
SSCAEISA +0x185f0 = CSSErrorSymbols::operator=() +0x15cd0
SSCAEISA +0x11da0 = CSSErrorSymbols::operator=() +0xf480
SSCAEISA +0x1a835 = CSSErrorSymbols::operator=() +0x17f15
SSCAEISA +0x1ca91 = CSSErrorSymbols::operator=() +0x1a171
SSCAEISA +0x1df95 = CSSEAISiebelAdapterService::DoInvokeMethod() +0x575
sscfom +0x1845a = CSSService::InvokeMethod() +0x1ba
...

Cause

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