"Wave Launch" remains "In Progress" during email campaign launch.
Last updated on MARCH 02, 2017
Applies to:Siebel Campaigns, SPE - Version 22.214.171.124  and later
Information in this document applies to any platform.
***Checked for relevance on 13-06-2013***
1. Task "Wave Launch" stayed in status "In Progress" for Campaign with Email Offers.
2. Server log file shows the following errors :
sCreate 1 000011ed4b612010:0 2010-01-29 09:57:05 Created server process (OS pid = 9728 ) for SrvrSched
ServerLog ProcessExit 1 000011ee4b612010:0 2010-01-29 10:00:15 SMObjMgr_ptb 9728 SBL-OSD-01000 Process 9728 exited with error - Internal: The process attempted to read from or write to a virtual address for which it does not have the appropriate access.
ServerLog ProcessCreate 1 000011ed4b612010:0 2010-01-29 10:00:15 Created server process (OS pid = 8168 ) for SMObjMgr_ptb
ServerLog ProcessExit 1 000011ee4b612010:0 2010-01-29 10:22:46 ServerMgr 3780 SUCCESS Process 3780 completed Successfully
ServerLog ProcessCreate 1 000011ed4b612010:0 2010-01-29 10:52:18 Created server process (OS pid = 1160 ) for SrvrSched
ServerLog ProcessExit 1 000011ee4b612010:0 2010-01-29 10:52:18 1160 SBL-SMI-00033 Process 1160 exited with error - The client exited without closing the SISNAPI connection
3. A review of Eapps.cfg ( External ) shows the use of Load balancing :
ConnectString = siebel.TCPIP.None.None://VirtualServer/LOPES/SMObjMgr_ptb
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