'SBL-BPR-00130: Runtime Event Ignored' When Calling Workflow Process From JMS Receiver (Doc ID 1074279.1)

Last updated on JULY 14, 2016

Applies to:

Siebel CRM - Version 8.0.0.7 SIA [20426] and later
Information in this document applies to any platform.

Symptoms


On : 8.0.0.7 SIA [20426] version, Siebel EAI, MS Win

There are few runtime events which are working fine when user is updating the records from UI. There is an interface based on JMS receiver component which receives the xml message and pass the request to WF and in WF step siebel records are updated using EAI Siebel Adapter BS / Upsert method.

From UI when setting the activity type "Obtain M/L Approval" to Done invokes the runtime event and set the next activity "Revise Content" to Assigned. But with JMS Receiver comp when updating the same activity "Obtain M/L Approval" to Done it does not invoke the Runtime event and make the next activity "Revise Content" to Assigned.

There is not error from JMS while processing the message.

Cause

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