HOW TO DISABLE THE FILE MENU ITEM BY RESPONSIBILITY/ROLE

(Doc ID 1074308.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.0.0.6 [20423] and later
Information in this document applies to any platform.
""Checked For Relevance on 12-May-2015""

Goal


We have a request to disable the Send Email from the File Menu.
However we dont want to disable it in the Menu Item for all user.

I know we can do it in server scripts, can we do it in a quicker way without doing the Applet Server Scripts because it involve about a hundred applets.

Also what is the script method for "Send Letter" and "Send Wireless Message"

Here is my sample scripts

if (MethodName == "FileSendMail" ||
MethodName == "FileSendFax" ||
MethodName == "FileSendPage" ||
MethodName == "FileSendWirelessMessage" ||
MethodName == "FileNewCorrespondence")

//File - New Correspondence

{
CanInvoke = "FALSE";
return (CancelOperation);
}
else
return (ContinueOperation);

I found the "FileSendWirelessMessage" and "FileNewCorrespondence" not work but the other works fine.



Solution

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