How to set up Siebel JMS with Oracle AQ

(Doc ID 1077448.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM Call Center - Version 7.7.2 [18325] and later
Siebel CRM - Version 7.8.2 SIA [19213] and later
Information in this document applies to any platform.
Checked for relevance on 28-JUN-2016

Goal

This document is intended to explain how to set up the integration between Oracle AQ and Siebel through JMS using AIA or not.

If you follow the Siebel Bookshelf to implement the JMS integration between Oracle AQ and Siebel and start facing intermittent issues when using the EAI JMS Transport to integrate with Oracle AQ, please follow the instructions on this document to make sure the set up is correct as there are some differences on the set up from the Bookshelf.

If you are implementing the JMS integration with Oracle AQ and Siebel, please also follow this document.

Documentation Change Requests 12-1XIVLQV, 12-1ZA8BGZ have been opened to address this differences.

Solution

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