Last updated on MARCH 02, 2017
Applies to:Siebel CTI - Version: 8.1.1 SIA 
Information in this document applies to any platform.
The instructions in the Siebel chat guide refer to configuring with ESupport.
There is a requirement for similar steps to be configured with eService.
There is also a requirement for more detailed instructions for deploying Siebel_Extensions_220.127.116.11.tar.gz for Oracle Application Service 10g.
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