GATEWAY LOSES CONNECTION TO DATABASE
Last updated on MAY 01, 2018
Applies to:Siebel CRM - Version 8.1.1  and later
Information in this document applies to any platform.
***Checked for relevance on 19-Jun-2013***
***Checked for relevance on 05-May-2016***
Customer is encountering the following error in the namesrvr.log file, which apparently is caused by wrong password being provided in the srvrmgr invocation, but the customer observation is that they cannot invoke srvrmgr when this happens.
In the nameserver_audit.log the following error is logged, which is associated to a failed login attempt with the connection is lost:
In the AOM log file the following error is logged:
In the Oracle DB Server Alert log file the following warning message is logged:
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