Cannot access Web Client after applying a QF (Doc ID 1082405.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Call Center - Version: 8.0.0.3 [20416] - Release: V8
Information in this document applies to any platform.

Symptoms

After applying a new QF to Siebel 8.0 we are no longer able to login to Siebel.

There is a pop up window with the following information:
"Your version of the Siebel High Interactivity Framework for IE, required for use of this Siebel application, may not be current. In order to download a current version of the Siebel High Interactivity Framework, please ensure that your browser security settings are correct and then log in to the application again. Consult your system administrator for details about the Siebel High Interactivity Framework and correct browser settings."


And after clicking "ok" I will be bounced to the login page.

Cause

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