Campaign Launch Not Working With SSO Enabled In Both CRM and OBI (Doc ID 1084963.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing - Version 8.1.1 [21112] and later
Information in this document applies to any platform.

Symptoms

After configuring SSO with Siteminder between CRM and BI, Campaign Launch is failing.

Segments screen in CRM works with no issues. Similarly, logon to OBI with SSO works.

Changes

Bug 10528355 was created to address the support for SSO for Campaigns in 8.1.1.x. However it was closed as not feasible to fix.

Cause

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