Multiple Records Generated Using "FINS Data Transfer Utilities" Method "DataTransfer"

(Doc ID 1088203.1)

Last updated on JUNE 05, 2017

Applies to:

Siebel CRM - Version 8.0 [20405] and later
Information in this document applies to any platform.
***Checked for relevance on 05-JUN-2017***

Symptoms

There is a custom workfow "My Service Order Invoice WF" that creates invoice records.
This workflow is called when pressing a custom button.

The workflow creates invoce properly , however, sometimes multiple invoices are being generated.

I need your support based on support web archives and your experience as to -- under what circumstances and in what scenario would cause a workflow to trigger multiple invoices .

Cause

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