Using Asset Based Order Management, after OrderToAsset and AssetToOrder the value for the "Unit Price" Field of the BC "Order Entry - Order Line Items" is not re-populated
(Doc ID 1110385.1)
Last updated on NOVEMBER 22, 2019
Applies to:
Siebel CRM - Version 8.1.1 [21112] and laterInformation in this document applies to any platform.
***Checked for relevance on 22-Jun-2014***
Symptoms
Using Asset-Based Ordering (ABO) after OrderToAsset and AssetToOrder, the value for the manual price adjustment (Field "Unit Price" of the BC "Order Entry - Order Line Items") is always being lost (values of this field in the new order after AssetToOrder are always empty).
How to reproduce:
- Create a "Bundle Promotion" with some customizable products.
- Create and configure a new Sales Order (using eConfigurator)
- Define manual price adjustments for the product in the "SIS OM Products & Services Root List Applet (Service)" (outside eConfigurator)
- Set all line items to "Completed".
- Create Assets for all line items of the new Order using Menu > Auto-Asset
- Navigate back to the Account and check the Assets
- Click "Modify" on the Promotion asset
- You will see that all values in the Manual Price Adjustment fields are lost when new order is opened
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |