UCM Publish And Subscribe Functionality Changed in 8.1.1.1 ? (Doc ID 1111233.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Universal Customer Master - Version 8.0 SIA [20405] and later
Information in this document applies to any platform.

Goal

In Siebel UCM 8.1.1.1, the 'UCM Async Realtime Publish Workflow' is being called with the CRMML header tpresent, but the CRMML header is stripped before being posted to the external system.  Example partial outgoing document :-

<?xml version="1.0" encoding="UTF-8"?><CRM
><Contact
><PartyPackage
><ListOfContact
><InsertContactResponse
UCMOperation="Insert"
><Contact
><Updated
>03/02/2010 02:31:33</Updated
><Alias
></Alias
><Assistant
></Assistant
><AssistantPhone
></AssistantPhone
><BestCallTime
...



In Siebel UCM 8.1.1, XML is publishing to external systems with CRMML header :-

<?xml version="1.0" encoding="UTF-8"?><CRMML
><CRMHeader
><FromSystem
><SystemInfo
type="ID"
><SystemId
>123-456-789</SystemId
><SystemRole
>Publisher</SystemRole
><SystemName
>Siebel CIF System</SystemName
></SystemInfo
></FromSystem
><ToSystem
><SystemInfo
type="ID"
><SystemId
>CRM</SystemId
><SystemRole
>Subscriber</SystemRole
><SystemName
....

 

Solution

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