ADSI Security Adapter Not Working With User Workstation Restriction Policies

(Doc ID 1116755.1)

Last updated on JUNE 07, 2017

Applies to:

Siebel eEnergy CRM - Version 7.8.2.7 [19234] to 8.2.2.4 SIA [23030] [Release V7 to V8]
Siebel Life Sciences CRM - Version 8.1.1.11 [IP2013] to 8.1.1.11 [IP2013] [Release V8]
Information in this document applies to any platform.
***Checked for relevance on 09-Dec-2013***

Symptoms


Comments
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The user is attempting to use ADSI authentication in Siebel with restrictions set at the Active Directory level in regards to which workstations a given account can login on. An account without these restrictions works fine, but the restricted account is failing to login with the following error pattern noted:

... User password status is 1.

... returns 8007052e and object interface 0.

... SecurityLogin() return 17.

... SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.

... SBL-UIF-00272: The user ID or password that you entered is incorrect.
Please check the spelling and try again.

Cause

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