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UCM 8.1 Qf0009 Applied, Syncpersonucmjmsproducer Not Being Invoked (Doc ID 1116810.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel CRM - Version 8.1 [21039] and later
Information in this document applies to any platform.

Symptoms


Comments
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=== ODM Issue Clarification ===

On : 8.1.1 SIA [21111] QF 0009 version, Siebel UCM Oracle Custmer Hub PIP 2.5 (AIA)

During link & update operation at the user interface, the records get merged successfully, however no pub/sub message is sent to AIA.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to incoming duplicates.
2. click link & update button
3. notice records merge sucessfully but no message is published to AIA
SyncPersonUCMJMSProducer is not called.

Cause

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