My Oracle Support Banner

Emails Sent From Siebel Marketing webeditor path Prepended To The Related Url (Doc ID 1119437.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing - Version [20426] and later
Information in this document applies to any platform.


On : [20426] version, Siebel Marketing, when sending emails via Campaign launch the Related URLs are malformed.

The generated URL has server Instance URL prepended to the Related URL. Here is an example:


In this example, http://xxxxx/marketingsso_enu/webeditor/ is getting prepended incorrectly.

Expect behavior is that the webeditor path is SHOULD NOT be prepended to the ESD URL..

The issue can be reproduced at will with the following steps:
1. Upload file as a template
2. Attach the Template to an Email Treatment
3. The "Error" box pops  - Transformation Error
4. Click the Close Button on the Popup. (Do not save it...)
5. View the Source of the Template.
3. The URL generated has .../webeditor .... prepended to the actual URL

The issue has the following business impact:
Due to this issue, users cannot navigate to the actual URL


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.