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Emails Sent From Siebel Marketing webeditor path Prepended To The Related Url (Doc ID 1119437.1)

Last updated on NOVEMBER 06, 2019

Applies to:

Siebel Marketing - Version 8.0.0.7 [20426] and later
Information in this document applies to any platform.

Symptoms

On :  8.0.0.7 [20426] version, Siebel Marketing, when sending emails via Campaign launch the Related URLs are malformed.

The generated URL has server Instance URL prepended to the Related URL. Here is an example:

href="http://xxxxx/marketingsso_enu/webeditor/http://www.xxxxx.com/ctd/lu?RID=<Row Id>&CON=&PRO=<Row Id>&AID=&OID=<Row Id>&CID=<Row Id>&COID=<Row Id>C&T=http://www.journeyforcontrol.com/journey_for_control/journeyforcontrol/for_patients/healthy_eating/100_healthy_recipes/desserts/hi_phy_fruit_salad.jsp?WT.mc_id
=JA8HC&cust_id=<xxxxxx>&cmpgn_id=<xxxx>&offer_id=<xxxxx>#recipe&TN=Hi-hy+Fruit+Salad&RT=Clicked+On+URL

In this example, http://xxxxx/marketingsso_enu/webeditor/ is getting prepended incorrectly.

It is Expect that the webeditor path is SHOULD NOT be prepended to the ESD URL


The issue can be reproduced at will with the following steps:


1. Upload file as a template
2. Attach the Template to an Email Treatment
3. The "Error" box pops  - Transformation Error
4. Click the Close Button on the Popup. (Do not save it...)
5. View the Source of the Template.
3. The URL generated has .../webeditor .... prepended to the actual URL



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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