Emails Sent From Siebel Marketing webeditor path Prepended To The Related Url

(Doc ID 1119437.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing - Version [20426] and later
Information in this document applies to any platform.


On : [20426] version, Siebel Marketing, when sending emails via Campaign launch the Related URLs are malformed.

The generated URL has server Instance URL prepended to the Related URL. Here is an example:


In this example, http://xxxxx/marketingsso_enu/webeditor/ is getting prepended incorrectly.

Expect behavior is that the webeditor path is SHOULD NOT be prepended to the ESD URL..

The issue can be reproduced at will with the following steps:
1. Upload file as a template
2. Attach the Template to an Email Treatment
3. The "Error" box pops  - Transformation Error
4. Click the Close Button on the Popup. (Do not save it...)
5. View the Source of the Template.
3. The URL generated has .../webeditor .... prepended to the actual URL

The issue has the following business impact:
Due to this issue, users cannot navigate to the actual URL


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