Failure to Connect to the Gateway due to "System Error 8"
(Doc ID 1124175.1)
Last updated on APRIL 01, 2019
Applies to:Siebel Financial Services Call Center - Version 22.214.171.124  and later
Microsoft Windows (32-bit)
On a clustered environment Gateway server, the environment was working fine. But, suddenly all attempts to connect to the Gateway through srvrmgr commands resulted in error message:
"SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (<GatewayServer>:2320)".
When it happened, the NameSrvr.log showed:
SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
[TCPIP-server] recv() failed for sd=-1 (err=10038 | Socket operation on non-socket (invalid socket handle).)
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