When Importing Siebel 8.x SmartScripts getting Error : SBL-EAI-04376: Method 'WriteRecord' of business component ... (Doc ID 1126493.1)

Last updated on JUNE 05, 2016

Applies to:

Siebel SmartScript - Version 8.0.0.5 SIA [20420] and later
Information in this document applies to any platform.
***Checked for Relevance 06-Jun-2016***

Symptoms


The customer was using ADM to import SmartScripts into Production. The process works correctly for simple SmartScripts but you encounter the following error when trying to import more complex ones:

SBL-EAI-04376: Method 'WriteRecord' of business component 'ADM Smart Script Answer' (integration component '') returned the following error:
"An error has occurred writing to a record.

"ObjMgrBusCompLog Error 1 0000000f4bd72dc4:0 2010-04-28 01:54:41 (oracon.cpp (3202)) SBL-DBC-00111: An error has occurred writing to a record.
Please continue or ask your systems administrator to check your application configuration if the problem persists.
SQLParseAndExecute Execute 5 0000000f4bd72dc4:0 2010-04-28 01:54:41 ORA-01400: cannot insert NULL into ("SIEBEL"."S_CS_ANSWR"."ORDER_BY")"



Cause

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