Last updated on MARCH 02, 2017
Applies to:Siebel Public Sector Call Center - Version 126.96.36.199 SIA and later
Siebel CRM - Version 8.0 SIA  and later
Information in this document applies to any platform.
The information here is relevant for IBM Websphere MQ administrators when setting up JMS communications with siebel.
This document aims to clarify the cause of error : SBL-EAI-05000: Business Service call returned error code JMS_EXCEPTION and message: An unexpected error occurred (see StackTrace): com.ibm.ws.sib.api.jms.impl.JmsConnectionFactoryImpl
when using EAI JMS Transport to communicate with IBM Websphere MQ through JMS.
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