Why Does The Siebel EAI Components Open A Second DB (Database) Connection When The EAI Siebel Adapter Is Called?

(Doc ID 1127735.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Siebel CRM - Version 7.7.2.8 SIA [18379] and later
Information in this document applies to any platform.
***Checked for relevance on 22-04-2013***
""Checked for the Currency on 03-Nov-2016""

Goal

We have a process in the Order submission, where the Credit Card Information is interfaced to an external system for Credit Card Validations. We have noticed that the process opens up a seperate connection to the database and never closes unless the user session is closed/ forcefully killed.
This connection opens up once for every user ( when the user processes the first Credit card order) and all subsequent credit card validation requests for the user are processed through the same connection.

Solution

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