SBL-EAI-50176 Error When Writing Large XML Files (Doc ID 1130826.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
Information in this document applies to any platform.

Symptoms

During processing for some interfaces, XML is written to a file in a network folder, for further processing by the middleware.  The 'EAI XML Write to File' Business Service is used to write the file to the intended network location.

When processing some large files (e.g. 1 MB), it was observed that Siebel would write to a temporary location.  And when this occurred, a failure was reported :-

ObjMgrBusServiceLog  Error    1    000002ef4be2083c:0    2010-05-06 01:53:54    (eaixmlprtsvc.cpp (234)) SBL-EAI-04266:  'EAI XML Write to File' service with method 'WriteXMLHier' failed while generating XML to be written to file '\\10.10.10.10\SiebFS\CreditCard\FileWJ05.000006.xml'.

New large file reference is created - 'D:\sba811\siebsrvr\temp\1-6TU2_0.tmp'.

EAIFileAttachments  EAIFileAttachmentDebug  5     000030134bde1fbc:0      2010-05-04 04:36:40     New large file reference is registered - 'D:\sba811\siebsrvr\temp\1-6TU2_0.tmp'.
ObjMgrLog  Error 1     000030134bde1fbc:0      2010-05-04 04:36:40     (filerefutil.cpp (272)) SBL-GEN-10103: Error opening specified file
ObjMgrLog  Error 1      000030134bde1fbc:0      2010-05-04 04:36:40  (filerefutil.cpp (272)) SBL-EAI-50176: Error writing to file reference 'D:\sba811\siebsrvr\temp\1-6TU2_0.tmp

 '.

Cause

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