SBL-BPR-00162, SBL-DAT-00235 and SBL-EAI-04451 Error Messages Seen When Merging Duplicate Records in UCM 8.2 (8.1.1.1+QF3103) (Doc ID 1165295.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.1 SIA [21211] to 8.1.1.3 SIA[21219] [Release V8]
Information in this document applies to any platform.
***Checked for relevance on 10-Jan-2012***


Symptoms

Statement of Issue:
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The customer was using UCM 8.2 (8.1.1.1 + QF3103) and found an error occurring when two contacts are merged in Administration - Universal Customer Master > Existing Duplicates

Error:
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[1] Error invoking service 'UCM Source Data and History Service', method 'Store' in the step  'Store History'. (SBL-BPR-00162)

[2] The method 'SetFieldValue' in BC 'UCM Contact Source Data and History' (integration component 'Contact ') for the record with the search term [Id] = "1-3EJBU" has returned the following error:

'Value too long for column' Merge Transaction Id '(maximum size: 30). (SBL-DAT-00235) '(SBL-EAI-04451)

Cause

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