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SBL-BPR-00162, SBL-DAT-00235 and SBL-EAI-04451 Error Messages Seen When Merging Duplicate Records in UCM 8.2 ( (Doc ID 1165295.1)

Last updated on JANUARY 30, 2022

Applies to:

Siebel CRM - Version 7.8 [19021] and later
Information in this document applies to any platform.


Statement of Issue:
The customer was using UCM 8.2 ( + QF3103) and found an error occurring when two contacts are merged in Administration - Universal Customer Master > Existing Duplicates

[1] Error invoking service 'UCM Source Data and History Service', method 'Store' in the step  'Store History'. (SBL-BPR-00162)

[2] The method 'SetFieldValue' in BC 'UCM Contact Source Data and History' (integration component 'Contact ') for the record with the search term [Id] = "1-3EJBU" has returned the following error:

'Value too long for column' Merge Transaction Id '(maximum size: 30). (SBL-DAT-00235) '(SBL-EAI-04451)


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