SBL-BPR-00162, SBL-DAT-00235 and SBL-EAI-04451 Error Messages Seen When Merging Duplicate Records in UCM 8.2 (8.1.1.1+QF3103)
(Doc ID 1165295.1)
Last updated on JANUARY 30, 2022
Applies to:
Siebel CRM - Version 7.8 [19021] and laterInformation in this document applies to any platform.
Symptoms
Statement of Issue:
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The customer was using UCM 8.2 (8.1.1.1 + QF3103) and found an error occurring when two contacts are merged in Administration - Universal Customer Master > Existing Duplicates
Error:
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[1] Error invoking service 'UCM Source Data and History Service', method 'Store' in the step 'Store History'. (SBL-BPR-00162)
[2] The method 'SetFieldValue' in BC 'UCM Contact Source Data and History' (integration component 'Contact ') for the record with the search term [Id] = "1-3EJBU" has returned the following error:
'Value too long for column' Merge Transaction Id '(maximum size: 30). (SBL-DAT-00235) '(SBL-EAI-04451)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |