SBL-DAT-00381 While Merging Two Account Records (Doc ID 1173235.1)

Last updated on NOVEMBER 17, 2016

Applies to:

Siebel Public Sector CRM Service - Version 7.8.2.8 SIA [19237] to 8.1.1.4 [21225] [Release V7 to V8]
Information in this document applies to any platform.
***Checked for relevance on 20-Jun-2014***


Symptoms

While merging accounts in Administration - Data > Accounts Administration (View: "SIS Account Administration View") , the following error is generated:


We detected an Error which may have occurred for one or more of the following reasons:

A record that contains identical values to the record you have created already exists. If you would like to enter a new record, please ensure that the field values are unique.(SBL-DAT-00381)



Cause

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