Prevent Task UI From Creating An Inbox Item During Task Pause (Doc ID 1180606.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Public Sector Partner Portal - Version 8.1.1.1 SIA [21211] and later
Information in this document applies to any platform.

Goal


In Task UI, we unchecked the Allow Pause flag on the Task and on all individual steps within the task; however, users are still able to implicitly pause the task by clicking on the screen tabs / site map in Siebel during task execution. This creates an Inbox item record that we want to prevent.

How can we disable the implicit pause functionality for Task UI, so that these Inbox items are not created?

Solution

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