Last updated on JULY 20, 2016
Applies to:Siebel CRM Call Center - Version 8.1  and later
Information in this document applies to any platform.
Environment :- Siebel CRM version 8.1.x
On trying to invoke the InsertOrUpdate method of a Custom ASI web service , an error was reported as below :-
The Internal Integration Object (IO) consisted of multiple user keys (e.g user key 1, user key 2 and user key 3), out of which ALL fields specified under one user key (i.e User key 1) was provided in the incoming soap message. Nevertheless, the above error occurred while invoking the web service.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms