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Loyalty Batch Engine Fails While Processing Buckets With SBL-LTY-00124 (Doc ID 1203560.1)

Last updated on JULY 03, 2018

Applies to:

Siebel Loyalty Engine - Version 7.8.2.10 [19241] and later
Information in this document applies to any platform.

Symptoms


On : 7.8.2.10 [19241] version, Siebel Loyalty, when starting Loyalty Batch Engine to process Buckets, the processing threads show the following errors:

(loycachemgr.cpp (1170)) SBL-LTY-00124: The Loyalty Promotion with Id <> was not found.
SBL-DBC-00111: An error has occurred writing to a record.Please continue or ask your systems administrator to check your application configuration if the problem persists.

Cause

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