Siebel Server Not Start On Linux and Crash in Module libsslcosd.so and libmwsafe.so (Doc ID 1208704.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
Information in this document applies to any platform.

Symptoms


On : 8.1.1.1 SIA [21211] version, System Admin after installing Siebel Gateway, Siebel Server:

When attempting to start siebel servers, it gives following error occurs.

ERROR
-----------------------
SBL-SVR-03005: No server connect string for Siebel Component servermgr in Siebel Enterprise SBA_81, Siebel Server crmappnd1

and

Crash.txt shows following callstack:

/crm/siebel811x/siebsrvr/lib/libsslcosd.so[0x40375941]
[0x40000440]
/crm/siebel811x/siebsrvr/mw/lib/libmwsafe.so(B_CreateAlgorithmObject+0x0)[0x40ce9fe8]
/app/ora112_client/lib/libnnz11.so(nzty1as_algstart+0x6b)[0x4b52a547]
/app/ora112_client/lib/libnnz11.so[0x4b52a81b]
/app/ora112_client/lib/libnnz11.so[0x4b34dfd6]
/app/ora112_client/lib/libnnz11.so[0x4b34dd48]
/app/ora112_client/lib/libnnz11.so[0x4b34dc29]
/app/ora112_client/lib/libnnz11.so(nzdsi_init+0x3c3)[0x4b3493eb]
/app/ora112_client/lib/libnnz11.so(nzdsi_initialize+0x3c)[0x4b37cdbe]
/app/ora112_client/lib/libclntsh.so.10.1(gsluinit+0x907)[0x4a38ccdf]
/app/ora112_client/lib/libclntsh.so.10.1(gsluizgcGetContext+0x56)[0x4a38c3d2]
/app/ora112_client/lib/libclntsh.so.10.1(gslccx_Getgsluctx+0x76)[0x4a37af7c]
/app/ora112_client/lib/libclntsh.so.10.1(ora_create_discov_hdl+0x21)[0x4a36154f]
/app/ora112_client/lib/libclntsh.so.10.1[0x49a70c84]
/app/ora112_client/lib/libclntsh.so.10.1(nnflgcp+0x1033)[0x49a707d9]
/app/ora112_client/lib/libclntsh.so.10.1(nnflobc+0x1ed)[0x49a6ddfb]
/app/ora112_client/lib/libclntsh.so.10.1[0x49a6d2c3]
/app/ora112_client/lib/libclntsh.so.10.1(nnflboot+0xb9)[0x49a6cb93]
/app/ora112_client/lib/libclntsh.so.10.1(nnfgrne+0x20d)[0x498fe351]
/app/ora112_client/lib/libclntsh.so.10.1(nlolgobj+0x13b)[0x49a4953b]
/app/ora112_client/lib/libclntsh.so.10.1(nnfun2a+0x125)[0x498f96c1]
/app/ora112_client/lib/libclntsh.so.10.1(nnfsn2a+0x36)[0x498f9592]
/app/ora112_client/lib/libclntsh.so.10.1(niqname+0xbaf)[0x499a8b23]
/app/ora112_client/lib/libclntsh.so.10.1(kpplcSetServerPooled+0x32a)[0x49882072]
/app/ora112_client/lib/libclntsh.so.10.1(kpuatch+0x4ce)[0x49884632]
/app/ora112_client/lib/libclntsh.so.10.1(OCIServerAttach+0x77)[0x49870c65]
/crm/siebel811x/siebsrvr/lib/libsscdo90.so(_ZN12CSSOraDbConn7ConnectEi+0x3f3)[0x4960e2e3]
/crm/siebel811x/siebsrvr/lib/libsscdo90.so(_ZN12CSSOraDbConnC1EPKtS1_S1_P15CSSModelPhysDefP13CSSDataSourceRj+0x163)[0x4960c683]
/crm/siebel811x/siebsrvr/lib/libsscdo90.so(SSASqlObjLogon+0x61)[0x49616811]
/crm/siebel811x/siebsrvr/lib/libsscfsadbmfcext.so(_ZN17CSSSecurityDbUser9DBConnectEP13CSSDataSourceRK8SSstringS4_RP9CSSDbConn+0x7d)[0x495f95ad]
/crm/siebel811x/siebsrvr/lib/libsscfsadbmfcext.so(SecurityLogin+0x45f)[0x495fa6ef]
/crm/siebel811x/siebsrvr/lib/libsslcsecm.so(_ZN9CSSSecMgr5LoginERK8SSstringS2_RPv+0x43b)[0x44ee104b]
/crm/siebel811x/siebsrvr/lib/libsslcsecc.so(_ZN10CSSSecClnt12AuthenticateERK8SSstringS2_+0x138)[0x42ff7e98]
/crm/siebel811x/siebsrvr/lib/libsscfdm.so(_ZN12CSSSecOMClnt12AuthenticateERK8SSstringS2_+0x3b)[0x44b3be2b]
/crm/siebel811x/siebsrvr/lib/libsscfdm.so(_ZN15CSSModelPhysDef12AuthenticateERK8SSstringS2_+0xc8)[0x44b65078]
/crm/siebel811x/siebsrvr/lib/libsscfdm.so(_ZN15CSSModelPhysDef5LoginERK8SSstringS2_+0x6a)[0x44b65c2a]
/crm/siebel811x/siebsrvr/lib/libsscfom.so(_ZN8CSSModel5LoginERK8SSstringS2_+0x122)[0x448071e2]
/crm/siebel811x/siebsrvr/lib/libsscfom.so(_ZN8CSSModel5LoginEPFiR8SSstringS1_iPKtS3_RiS1_EPFvS3_EPFiS3_S3_S1_E+0x123)[0x44806ea3]
/crm/siebel811x/siebsrvr/lib/libssscscom.so(_ZN9ccfOMSess5LoginEPKtS1_i+0x531)[0x42fe2601]
/crm/siebel811x/siebsrvr/lib/libsssabsvm.so(CompMain+0x28c)[0x42fd38ec]
siebprocmw(wmain+0x11f1)[0x804fd41]
siebprocmw(app_main+0x3e)[0x804eb2e]
siebprocmw(main+0x73)[0x8054c83]
/lib/i686/nosegneg/libc.so.6(__libc_start_main+0xdc)[0xb22e9c]
siebprocmw(_ZN9sisCfgObj7IncStatEPK9srdObjTagi+0x81)[0x804e991]

Cause

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