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Object Manager crashes with Errors "Oracle RAC is failing over" or "Oracle RAC failover ended" (Doc ID 1214563.1)

Last updated on MAY 03, 2021

Applies to:

Siebel CRM - Version [21211] and later
Information in this document applies to any platform.


OM logs show following errors prior to crash:



DBA has developed a Script that killed DB session for long running SQL:

select 'REM SID: '||a.sid||' SERIAL#: '||a.serial#||' SQL ID: '||b.sql_id||chr(10)||' /*+ '||sql_fulltext||' */' from v\$session a, v\$sql b where b.address = a.sql_add
ress and program = 'siebmtshmw.exe' and command = 3 and status = 'ACTIVE' and last_call_et >= 300 and username = 'SADMIN';

select 'alter system kill session '||''''||sid||','||serial#||''''||';' from v\$session where program = 'siebmtshmw.exe' and command = 3 and status = 'ACTIVE' and last_c
all_et >= 300 and username = 'SADMIN';


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