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Error 'Oracle Rac Is Failing Over' On Workflow And Aom Component. (Doc ID 1215024.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Communications Service - Version: 7.8.2.10 SIA [19241] and later   [Release: V7 and later ]
Information in this document applies to any platform.

Symptoms

A customer is running an Oracle  RAC database cluster. It was observed that the error message "Oracle RAC is failing over" has been logged into a Siebel session log, although the RAC nodes were up and running and no failover has taken place at the specified time.

Within an object manager session an additional database connection (in this example f8cefa0) has been created for the EAI Siebel adapter.

In the session log it can be seen that there was a period of inactivity for this particular database session of more than 60 minutes:

ObjMgrBusServiceLog InvokeMethod 4 0 2010-08-23 06:16:16 Begin: Business Service 'EAI Siebel Adapter' invoke method: 'Execute' at df04358
EAIInfra EAIInfraOutputMsg 3 0 2010-08-23 06:16:16 Output Message: IntObjType=SIS OM Order Format=Siebel Hierarchical
EAIInfra
ObjMgrBusCompLog Create 4 0 2010-08-23 06:16:16 Begin: construct BusComp "MACD Order Entry - Orders" at f7938c8

ObjMgrDBConnLog BeginTransaction 4 0 2010-08-23 06:16:16 BeginTransaction was called on DB connection f8cefa0
ObjMgrDBConnLog EndTransaction 4 0 2010-08-23 06:16:18 EndTransaction (COMMIT) was called on DB connection f8cefa0 



ObjMgrDBConnLog BeginTransaction 4 0 2010-08-23 07:25:15 BeginTransaction was called on DB connection f8cefa0

DBCLog DBCLogError 1 0 2010-08-23 07:25:15 Oracle RAC is failing over...

DBCLog DBCLogError 1 0 2010-08-23 07:25:15 Failover type is SELECT

DBCLog DBCLogError 1 0 2010-08-23 07:25:15 Oracle RAC failover aborted.

Cause

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In this Document
  Symptoms
  Cause
  Solution

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