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IIS7 detailed error page appended to SOAP fault document when RaiseErrorText executed. (Doc ID 1231953.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel CRM - Version 7.5.2 [16007] to 8.2.2.3 SIA [23021] [Release V7 to V8]
Information in this document applies to any platform.

Symptoms


Environment:
-------------------
Product type: Siebel CRM
Version: 8.1.1.2
DB: Microsoft SQLServer
OS platform: Microsoft Windows x64 (64-bit)
Env type: dev


Statement of Issue:
-----------------------------
An inbound web service invokes a custom business service (BS). When an error occurs, it traps it using a “try catch” and executes “TheApplication().RaiseErrorText ("F001")" .

In Version 8.1, the following is returned to the external application:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
<title>500 - Internal server error.</title>
<style type="text/css">
<!--
body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}
fieldset{padding:0 15px 10px 15px;}
h1{font-size:2.4em;margin:0;color:#FFF;}
h2{font-size:1.7em;margin:0;color:#CC0000;}
h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}
#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;
background-color:#555555;}
#content{margin:0 0 0 2%;position:relative;}
.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}
-->
</style>
</head>
<body>
<div id="header"><h1>Server Error</h1></div>
<div id="content">
<div class="content-container"><fieldset>
<h2>500 - Internal server error.</h2>
<h3>There is a problem with the resource you are looking for, and it cannot be displayed.</h3>
</fieldset></div>
</div>
</body>
</html>

<?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Body><SOAP-ENV:Fault><faultcode>SOAP-ENV:Server</faultcode><faultstring>F001 E_D_00026(SBL-EXL-00151)(SBL-EXL-00151)</faultstring><detail><siebelf:siebdetail xmlns:siebelf="http://www.siebel.com/ws/fault"><siebelf:logfilename>EAIObjMgr_fra_0011_11534352.log</siebelf:logfilename><siebelf:errorstack><siebelf:error><siebelf:errorcode>SBL-EXL-00151</siebelf:errorcode><siebelf:errorsymbol></siebelf:errorsymbol><siebelf:errormsg>F001 E_D_00026(SBL-EXL-00151)(SBL-EXL-00151)</siebelf:errormsg></siebelf:error></siebelf:errorstack></siebelf:siebdetail></detail></SOAP-ENV:Fault></SOAP-ENV:Body></SOAP-ENV:Envelope>



In Version 7.7, only the SOAP response document is returned.


Expected Behavior:
---------------------------
Only the SOAP request document is returned.


Actual Behavior:
-----------------------
Additional data is being returned with the SOAP request document.


Business Impact:
-------------------------
The external application requires that only the SOAP request document is returned.

Cause

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In this Document
Symptoms
Cause
Solution


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