BindAsAppUser failed due to invalid password error SBL-DAT-00565

(Doc ID 1237883.1)

Last updated on APRIL 11, 2017

Applies to:

Siebel System Software - Version 8.1.1.1 SIA [21211] and later
Information in this document applies to any platform.
*** Currency Review Completed 11-APR-2017 with minor edits ***

Symptoms


In Siebel, customer was attempting to authenticate with external security adapter authentication (LDAPSecAdpt or ADSISecAdpt). The process was failing in the bind stage with the following error pattern:

Ldap Utility: BindAsAppUser failed due to invalid password, please check the value of ApplicationPassword parameter,

SBL-SEC-10001: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.
SBL-DAT-00565: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.
SBL-DAT-00565: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.
Login failed for Login name : XXXXXX

Cause

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