Upgrade Promotion Not Adding Child Products In Promotion Rules (Doc ID 1250144.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Siebel CRM - Version 8.1.1.2[21215] and later
Information in this document applies to any platform.
Checked for relevance 11-Aug-2014

Symptoms

On version 8.1.1.2 a child product in a relationship is changed in the Promotion Rules when upgrading a promotion. The order after the upgrade does not have a line item for the new child product with an “Add” action code.

 

 

Cause

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